Opus lands $6.8M to fund AI-powered training for deskless workers


Opus, a coaching platform for companies with a deskless workforce, has secured $6.8 million in Collection A funding spherical led by Stage 2 Capital.

The funding, which comes on the heels of a $2 million spherical lower than a 12 months in the past, will assist Opus confront the frontline employee scarcity through the identical AI expertise that almost all of software program corporations are leveraging for desk employees. It can additionally speed up Opus’ development together with the enlargement of the engineering and go-to-market groups, the additional growth of the SaaS platform and the mixing into new industries, in keeping with Rachael Nemeth, Opus co-founder and CEO.

“Coaching expertise will not be accessible to nearly all of American employees, however we’re altering that,” she stated within the launch. “In at this time’s labor market, Opus is a vital instrument for companies with frontline employees. We’re constructing a world the place employers aren’t simply checking a field, they’re getting frontline enterprise intelligence to allow them to make higher selections about their majority workforce. What’s subsequent on this planet of labor is new information, new development and creating area for everybody. We’re thrilled to accomplice with Stage 2 on our subsequent chapter.”

Companies within the U.S. make use of a complete of 110 million deskless employees and make up comparatively 70% of the general workforce, but they lack entry to expertise to assist them do their jobs higher. There are reportedly 1,200 studying administration techniques in the marketplace, but solely 30% of companies with deskless employees have invested in a single. Over 70% of Opus clients are switching from no software program in any respect corresponding to Shipley Donuts, & Pizza and Salt & Straw, Nemeth stated.

Gutter Capital, NextView Ventures and Bling Capital additionally participated on this funding spherical.

Nemeth stated Opus was designed to assist companies with a big distributed workforce decrease labor prices and improve gross sales by providing accessible coaching expertise that may attain 99% of staff. Basic studying administration techniques solely attain one in 5 staff as a consequence of being desktop-based, English-only and burdensome to subject managers. Opus, nonetheless, automates each a part of the worker coaching lifecycle in a single system and delivers all types of coaching to staff’ telephones by way of a cellular utility that’s out there in additional than 100 languages,

Opus leverages AI by way of its translation expertise and content material builder, which helps clients convert any content material, corresponding to a process change, into an interactive lesson 20 occasions quicker than legacy options. Consequently, clients are seeing a lower in supervisor admin time by 40% whereas reducing frontline labor prices by 5%-15%, Nemeth stated. Opus translation expertise helps cut back working prices by mechanically translating each course, message and interplay on the platform into over 100 world languages. By leveraging neural networks for automated translations and a proprietary machine studying mannequin which understands the standard of the translations the system produces, Opus achieves 95-99% accuracy.

“The deskless workforce, people who work in eating places, manufacturing, logistics, and amenities, are the inspiration of our economic system. It is crucial that the companies who make use of these individuals ship efficient coaching that’s accessible and results in higher workplaces,” Mandy Cole, accomplice of Stage 2 Capital, stated within the launch. “We invested in Opus as a result of the corporate is trailblazing a coaching resolution for any enterprise with a frontline workforce – one thing that’s missing within the present market. And, we’re excited to affix their Board of Administrators to assist the crew scale and make an affect in at this time’s working world.”

Launched in 2020, Opus’ clients embody Taim, Kevin Hart’s Hart Home, Simply Salad, Luke’s Lobster, Swingers Golf, Gregorys Espresso, Vanderbilt College and Rhode Island Faculty of Design.

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