Cruise Lines Have Been Ranked With Surprising Results

Cruise Lines Have Been Ranked With Surprising Results


The favored UK client group Which? has ranked cruise traces, with stunning outcomes for the most well-liked and least fashionable oceangoing cruise traces.

Greater than 1,700 respondents participated within the survey, evaluating traits corresponding to customer support, onboard amenities, cabin high quality, foods and drinks, leisure and extra to create complete ranking scores.

Which? Ranks Cruise Traces

Following a survey of 1,727 shoppers, Which? has compiled rankings of oceangoing cruise lines based mostly instantly on passenger suggestions. The outcomes are considerably stunning, notably with seemingly low total scores.

A wide range of traits have been examined to compile the general scores, together with customer support, passenger area, onboard amenities corresponding to public areas and issues to do, stateroom high quality, foods and drinks, port excursions, leisure, and social environment.

Extra distinctive traits polled embody “description matching actuality” which might look at reality in promoting and total visitor expectations. “Worth for cash” was additionally polled, however this could possibly be a really subjective measure for vacationers with completely different budgets. “Itinerary” was additionally a part of the survey, however may likewise range tremendously relying on particular person sailings.

Cruise Ships in Miami
Cruise Ships in Miami (Photograph Credit score: Marcio.Duarte / Shutterstock)

The survey was performed in November 2022, and requested friends about voyages that they had taken inside the previous two years. This would come with a few of the preliminary restart, post-pandemic sailings the place situations have been dramatically completely different aboard ships, particularly when visitor capacities continued to be capped and passenger area may need been considerably skewed.

Which? is an impartial group and doesn’t obtain “freebies” from product producers, retailers, or suppliers, together with cruise traces or journey businesses.

Highest Scoring Traces

All-inclusive luxury cruise lines naturally scored highest on the survey, with Noble Caledonia Ocean Cruises coming in on the high spot with an total ranking of 90%. Viking Ocean Cruises, Saga Ocean Cruises, Seabourn, Oceania Cruises, Marella Cruises, and Regent Seven Seas Cruises all adopted go well with within the 80-87% vary.

Relative newcomer to the cruise market Virgin Voyages additionally scored excessive at 80%. The adults-only cruise line had exceptionally excessive marks for the foods and drinks in addition to the outline matching actuality classes, although a number of different classes weren’t rated resulting from too few responses to create a significant end result.

Virgin Voyages Cruise Ship
Photograph Credit score: Felix Mizioznikov / Shutterstock

Carnival Cruise Line – one of many largest passenger cruise traces on the planet – rated 79%, what some vacationers may think about a higher-than-expected rating from a cruise line that often receives poor consideration for the exploits of some unruly friends. But Carnival’s onboard amenities, social environment, and outline matching actuality all obtained high scores.

Disney Cruise Line obtained a 78% ranking, with Norwegian Cruise Line and Royal Caribbean Worldwide each coming in at 77%.

Surprisingly Low Scores

Additional down the charts, the bottom scores surveyed surprisingly belong to Princess Cruises, which got here in on the very backside of the record with a 67% ranking.

Learn Additionally: Popular Florida Homeport Conducts Extensive Cruise Guest Survey

Not one side of the varied ballot classes for Princess Cruises obtained a 5-star ranking. Whereas the cruise line does have each its followers in addition to its detractors, a few of its low ranking is perhaps attributed to a perceived class-like pricing system, with different package add-ons leading to confusing fares and completely different ranges of inclusive objects based mostly on which bundle is bought.

Princess Cruises Ship
Princess Cruises Ship (Photograph Credit score: meunierd / Shutterstock)

Additionally on the backside of the record is quickly rising MSC Cruises, with a 68% total ranking. As with Princess Cruises, not one side of MSC Cruises rated at 5-stars. The identical goes for second-to-last line Costa Cruises, which rated a 69%.

It must be famous that friends’ responses is also dramatically influenced by elements nicely outdoors any cruise line’s management, corresponding to poor climate, private sickness, or unreasonable expectations corresponding to a poor ranking as a result of a cruise line might not carry a selected passenger’s favourite model of soda or play their favourite music.

How would you fee completely different cruise traces? Share your individual high (or backside) cruise traces on the Cruise Hive Boards!

Carnival-Owned Cruise Ships



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Alex Lorel

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