Chatmeter clients using AI generator to manage feedback, social media

Chatmeter clients using AI generator to manage feedback, social media

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Chatmeter, a repute administration and model intelligence firm, has expanded its suite of generative AI instruments to permit multi-location manufacturers to lower the time it takes to reply to buyer opinions and draft participating social media posts with out shedding the human contact.

“We acknowledge the facility of real-time evaluation response and social engagement and its impression on the shopper expertise,” CTO Dan Cunningham mentioned in an organization press launch. “By leveraging state-of-the-art AI expertise, we’re empowering companies to ship the customized and dynamic experiences their clients count on.”

Since its February 2023 launch, Chatmeter clients have used the AI generator to facilitate evaluation responses over 30,000 occasions.

“Our AI roadmap is designed to empower companies to make smarter, data-driven choices that may drive progress and ship worth to their clients,” CEO John Mazur mentioned within the launch. “However what units us aside is our unwavering dedication to innovation and disruption. We’re not content material with merely following the established order. We’re keen about pushing boundaries and breaking down boundaries. With AI as our driving power, we’re on a mission to revolutionize the way in which companies have interaction with their clients and create lasting worth.”

Chatmeter purchasers may additionally leverage AI to generate social media content material. Customers choose the kind of publish (normal publish, services or products publish or occasion), add a brief description, and the platform’s AI expertise will generate a publish optimized for Apple, Fb, Twitter, LinkedIn, Instagram or Google. The copy can then be edited and permitted earlier than publishing.

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Alex Lorel

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